Delivery Policy:

1. Clearly communicate the scope of services to be provided and the estimated timeline for completion to the customer at the time of engagement.
2. Ensure that the services are delivered within the specified timeframe.
3. Provide regular updates to the customer on the progress of the work.
4. In case of any delays or changes in the timeline, promptly communicate the same to the customer and offer alternatives if possible.
5. Provide a secure and confidential method for the customer to share their business information.

Refund Policy:

1. Clearly communicate the terms of the refund policy at the time of engagement, including the conditions under which refunds will be issued.
2. Refund the customer if the management consultancy services are not delivered as agreed upon or if there are errors in the services provided.
3. Allow for a reasonable amount of time for the customer to raise concerns and request a refund.
4. Refund the customer's payment using the same method they used to make the payment.
5. If the customer cancels the engagement before the services are provided, refund the payment in full.
6. If the customer changes their mind after the services are provided, Corporate Finedge may offer a partial refund or credit as per their policy.
7. If the customer is not satisfied with the services provided, offer alternative solutions or additional services to rectify the issue before issuing a refund.
8. Refuse to issue a refund if the customer breaches the terms of the engagement or engages in fraudulent activity.